Find answers to common questions about our products, shipping, and services.
Yes. All of our fire extinguishers, alarms, and safety equipment meet or exceed National Fire Protection Association (NFPA) standards, and carry the necessary UL listings required for commercial occupancy.
Standard equipment orders placed before 2 PM EST are dispatched the same day. Large palletized orders or custom suppressing manifolds may take 2-4 business days for LTL freight processing.
Absolutely. While you can purchase equipment "supply-only" through our webstore, we have a nationwide network of certified technicians ready to install panels, pull stations, and sprinkler heads. Visit our Services page to request an installation quote.
According to NFPA 10, fire extinguishers must be visually inspected monthly, undergo professional maintenance annually, and require a 6-year teardown or 12-year hydrostatic test depending on the extinguisher type.
We accept returns on un-used, un-mounted equipment in original factory packaging within 30 days of delivery. Hazardous materials (like pressurized tanks) have special return freight requirements. Please see our dedicated Returns & Refunds page for more details.
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